Returns & Exchanges

At Tierra Y Mar, we want you to love your home essentials; if you are not completely satisfied, you may return eligible items within 30 days of delivery for a full refund. All returned products must be in their original packaging and unused condition to maintain the quality of our curated collection.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original boxes with all protective padding to ensure they arrive safely at our warehouse.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.